I’m sure you have heard of How to Blogs, well I would like to put a spin on that and introduce “The What Not to do” scenario. I, as many women who watch the DIY networks, feel empowered and ready to take on any project because I just saw the “short version of” how to install and choose window treatments.
I’m off to my friendly box store when I realized this isn’t going to be as easy as I thought; especially when there are so many choices and no one to help in the store. So I did as anyone else would and started to look at the treatments available displayed and start to narrow down what kind of treatment. The roman shades definitely caught my eye. Not only did they look dainty but also had many fabric options which were fantastic because I was still trying to work out in my head a color scheme. At that point a young lady came over to ask if I needed help and was covered in paint. I hesitated and replied, “Yes please.” The associate proceeded to pull out this huge book that was labeled HOW TO ORDER SPECIAL ORDER; this should have been a red flag! But no, I felt sorry for the poor girl riffling through this book to retrieve the necessary instruction she needed to proceed with our encounter so I proceeded. So, we chose a color and I gave her my measurements for my windows. She never asked what kind of lift, liner or qualifying questions one should ask before ordering a roman shade. There is no such thing as a “standard” option when ordering roman shades. So at last after sitting at the desk waiting for the young lady to finish the order we finally have a conclusion and my order is ready for payment. I paid for the order and I was on my way. Feeling liberated and accomplished, I treated myself to a mocha frappaccino on my home. As I arrived home, I realized not only didn’t she ask me the proper questions when ordering, but I didn’t receive a delivery date either! I pulled out my receipt and decided to call the store because I decided I wanted a cordless lift to make everything nice and neat. Not only was I left on hold forever but the associate who answered couldn’t look up my order because she didn’t know how. “You will have to call back tomorrow”, is the solution I received. Frustrated, I hung up and waited for the next day.
...to be continued.