HWFblinds.com

because this material was on back order! She said if I would have called yesterday then they may have been able to make some changes, which I did call but was unable to accomplish anything. I can’t believe this is happening it seemed so easy. Well there was nothing I can do then so I would have to deal with it unfortunately.

Four weeks go by and I haven’t received a call my shades are in. I called the store and come to find out my shades have been in “will call” for about a week now and need to be picked up. I’m elated my shades are in but can’t believe it took a month. You will never believe what happened! When I picked them up they were damaged and they had to be reordered so I told them to refund my money and thought this isn’t worth it. When I felt all hope was lost and a month wasted, I saw the Houston Window Fashions website online. Not only did I have a consultant come to my home but also she went over all the options and gave me a price in my home including installation! Three weeks later, I have beautiful shades in my living room and I am completely satisfied with the level of customer service I received. The lesson I learned, HIRE A PROFESSIONAL! I was so satisfied with the job Houston Window Fashions did I referred them to my neighbor and my sister; they too had a great experience!